Terms of Use

Last Updated: October 24, 2026

These Terms of Use cover access to the rovexarov online store, including product browsing, account features and customer communications. Separate Terms of Purchase govern orders. Please review the terms relevant to the services you use.

1. Website Operator

rovexarov is owned and operated by Shanxi Fenlu Biotechnology Co., Ltd.

In these Terms, “we,” “us” and “our” refer to that company operating the rovexarov store. The store offers commuting warmth accessories, including gloves, hats, scarves and related wearable items.

2. Responsible Use of the Website

You may browse our collections, ask questions and use available store functions for lawful purposes. Information you submit must be accurate to the best of your knowledge.

To make a purchase, you must have legal capacity to enter into the transaction or act with appropriate authorization.

You must not:

• Impersonate another person or organization.
• Submit fraudulent orders or unauthorized transactions.
• Introduce malicious software or harmful code.
• Attempt unauthorized access to accounts, systems or protected information.
• Use automated traffic to disrupt the store.
• Collect customer information without authorization.
• Infringe intellectual property or other legal rights.

3. Accounts and Security

Where accounts are available, keep your login credentials private and notify us if you suspect unauthorized access.

We may take proportionate steps to secure an account or temporarily restrict functions affected by fraud or a security incident. Such restrictions do not erase an existing order, a valid refund claim or a statutory consumer right.

4. Website Materials and Product Information

Text, photographs, graphics, logos and layout elements are owned by us or used with an appropriate right or permission.

You may use the website for personal shopping and retain information needed for your purchase. Other reproduction or commercial exploitation requires permission unless applicable law permits it.

We aim to keep listings accurate. Lighting and display settings can affect perceived color, and knitted fabrics can have minor texture variations. These observations do not excuse a wrong product, a material discrepancy or a defect.

Before ordering, review the product-specific sizing, composition, care instructions and included quantities.

Our everyday warmth accessories are not represented as medical devices, certified protective equipment or suitable for every extreme-weather activity. Any specific performance claim must appear in the relevant listing and have a factual basis.

5. Customer Reviews and Submissions

Submit only content you have the right to share. Reviews should describe your own experience and must not contain unlawful material, private information about others or deliberately misleading claims.

You retain ownership of your submission. By submitting a review for publication, you allow us non-exclusive permission to host, format and display it in connection with the store, subject to applicable law and any agreed permissions.

We will seek separate permission for uses outside that purpose where required.

6. Website Availability and Third-Party Services

Maintenance, network issues or third-party interruptions may temporarily affect the website.

We may correct errors or change website features, but changes do not retrospectively reduce rights attached to completed purchases.

Independent services linked from the store have their own terms. Using a payment, hosting or delivery provider does not remove our responsibility for obligations we owe you.

7. Responsibility and Service Interruptions

To the extent permitted by law, we do not promise uninterrupted access to every website function.

We remain responsible for liability that cannot lawfully be excluded, including applicable liability for fraud, intentional misconduct, personal injury and mandatory consumer remedies. Nothing here makes customers assume all delivery or product risks.

Events beyond reasonable control may cause disruption. We will take reasonable steps to reduce their effects and communicate about affected orders. A disruption does not automatically extinguish cancellation or refund rights.

8. Applicable Law and Disputes

These Terms are governed by the laws of the People’s Republic of China, subject to mandatory protections applicable to consumers in their place of residence.

This choice does not deprive you of non-waivable consumer rights, remedies or access to courts available under applicable law.

Please contact us if an issue arises so we can try to resolve it. Disputes may be brought before a court with jurisdiction under applicable law. This provision does not impose an exclusive foreign forum on a consumer where that would be unlawful.

9. Other Policies and Updates

Read these Terms alongside our:

• Terms of Purchase.
• Shipping Policy.
• Return Policy.
• Privacy Policy.

For a conflict specifically concerning an order, the Terms of Purchase govern that transaction, subject to mandatory law.

If a provision is unenforceable, the remaining provisions continue where legally possible. A delay in enforcing a right is not an automatic waiver.

Updated Terms will show a revised date. Material changes will be communicated where required. A revision will not be applied retroactively to remove an existing right.

10. Operator and Contact Information

Questions about website access or these Terms may be sent using the following details.

Brand Name: rovexarov

Legal Company Name: Shanxi Fenlu Biotechnology Co., Ltd.

Business Address:
Room 112, Jiexiu Rural e-Town Public Service Center, 15 Beitan East Road, Beitan Subdistrict, Jiexiu City, Jinzhong City, Shanxi Province

Customer Support Email:
service@rovexarov.com

Customer Service Phone:
+86 354 722 3300

Service Hours:
Monday–Friday, 9:00 AM–6:00 PM, China Standard Time (UTC+8), excluding public holidays in China.